neo4dLegal Notice

Our platform operates under jurisdiction-restricted service delivery. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of neo4d comply with the laws of their own jurisdiction before creating an account or depositing funds.

neo4d is an online entertainment platform offering live-dealer tables, slot games, and sportsbook markets. Our service is available only where local law permits. This legal notice outlines our service boundaries, your eligibility to use neo4d, our data and privacy practices, and how to contact us regarding legal matters.

By accessing neo4d, you confirm that you have read this notice and understand the jurisdiction-restricted nature of our service. If you do not reside in a jurisdiction where our service is available, you must not create an account or use our platform.

Service availability and jurisdiction restriction

We at neo4d provide our service only where applicable law permits. Our platform operates in select jurisdictions where online gaming, sportsbook, and live-dealer services are legally permitted. We do not operate in jurisdictions where online wagering is prohibited by law or where regulatory restrictions prevent our service from functioning.

Users located in Jakarta, Surabaya, Bandung, Medan, and Semarang may access neo4d if their local jurisdiction permits. However, users in any location where online gaming is illegal must not attempt to access our platform. neo4d does not target prohibited jurisdictions, and we reserve the right to block access from regions where our service violates local law.

If you are uncertain whether neo4d is available in your jurisdiction, contact your local government authority or legal advisor before attempting to access our platform. We are not responsible for users who access neo4d in violation of their local laws.

Account eligibility and user responsibility

To open an account on neo4d, you must meet the following conditions:

• You must be of legal age in your jurisdiction (typically 18 or above).
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must provide accurate personal information during registration and identity verification.
• You must not create multiple accounts or use false identities.
• You must not use neo4d on behalf of any third party.

When you create an account on neo4d, you declare that you meet all eligibility requirements. You are responsible for ensuring that your use of neo4d complies with the laws of your jurisdiction. neo4d performs routine checks to verify user eligibility, but the primary responsibility for legal compliance rests with you.

If we discover that you have created an account in violation of these conditions, or if we determine that you reside in a prohibited jurisdiction, we reserve the right to suspend or close your account and forfeit any funds held in it.

Data protection and privacy on neo4d

neo4d collects personal data during account registration, identity verification, and payment processing. This data includes your name, email address, date of birth, identity document details, and payment information. We protect this data using standard security practices including encryption, access controls, and secure storage.

Your data is used for the following purposes: account administration, identity verification (KYC), payment processing, fraud prevention, and compliance with applicable law. We do not sell your personal data to third parties. We may share data with payment partners and regulatory authorities if required by law.

For a complete overview of our data practices, please review our privacy policyIf you have questions about how neo4d handles your data, contact our support team.

Payment processing and neo4d withdrawal policy

neo4d accepts deposits and processes withdrawals through established payment partners. We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment method operates under its own terms and may be subject to limits or restrictions set by the payment partner, not by neo4d.

When you deposit funds on neo4d, those funds are held in your account balance and used only for games, wagers, and withdrawals on our platform. We do not use your deposited funds for any other purpose. Withdrawals are processed back to your original payment method. We do not hold withdrawn funds; once we initiate a withdrawal to your payment partner, the funds are their responsibility.

We reserve the right to request additional documentation for withdrawals if we suspect fraud or money laundering. This is a standard anti-financial-crime measure. Cooperation with these requests ensures your withdrawal proceeds smoothly and protects your account.

Contact information for legal inquiries

If you have legal questions, concerns about our practices, or wish to report a compliance issue, contact our support team. We maintain multiple contact channels:

• Live chat: Available through your neo4d account during platform operating hours.
• Email: Contact our legal and compliance team for formal inquiries.
• Account support: Submit a ticket via your account dashboard for questions about payments, verification, or service availability.

We respond to legal inquiries within standard business days. Please provide clear details about your concern and any supporting documentation (transaction IDs, screenshots, or dates). Our team will investigate and provide a response.

This legal notice applies to all users of neo4d. If any term in this notice conflicts with your local law, the more protective provision applies to you. We reserve the right to update this notice at any time. Continued use of neo4d after any update constitutes acceptance of the new terms. If you disagree with any change, you may close your account.